Our Privacy Policy

At Goaty Goodness Soaps, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and share information when you visit our website and purchase our products.

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1. Information We Collect

When you interact with Goaty Goodness Soaps, we may collect the following types of personal information:

• Personal Details: Name, address, email address, and phone number when you make a purchase or contact us.

• Payment Information: Payment details (e.g., credit card information) collected securely through our payment processor.

• Browsing Information: Information collected via cookies and similar technologies, including IP address, browser type, device information, and pages visited.
   

2. How We Use Your Information

We may use your personal information for the following purposes:

• Order Fulfillment: To process and ship your orders, handle returns, and communicate order-related information.

• Customer Service: To respond to your inquiries, provide customer support, and handle any issues that arise.

• Marketing and Promotions: To send you promotional offers, newsletters, and updates about our products if you’ve opted in.

• Site Improvement: To analyse how our website is used, diagnose technical issues, and improve our products and services.
   

3. Sharing Your Information

We value your privacy and only share your information with third parties when necessary:

• Service Providers: We work with trusted third parties (such as payment processors, shipping companies, and marketing platforms) to assist with fulfilling orders and providing services. These parties are authorised to use your information solely to perform services on our behalf.

• Legal Requirements: We may disclose your information to comply with applicable laws, legal processes, or enforceable government requests.
   

4. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, please remember that no electronic transmission or storage method is 100% secure.

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5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including the right to:

• Access, correct, or delete your personal information

• Withdraw consent for marketing communications at any time

• Request that we restrict the processing of your personal data

To exercise these rights, please contact us at goatygoodnesssoaps@gmail.com.

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6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, analyze site traffic, and provide relevant promotions. You can adjust your browser settings to manage cookies, but please note that disabling cookies may affect the functionality of our site.

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7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies.

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8. Updates to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it regularly.

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9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

Goaty Goodness Soaps@gmail.com